Shipping policy

Shipping Policy

Thanks for shopping with [Your Store Name]! We're excited for you to receive your new skincare and beauty essentials. As a dropshipping store, we work with various suppliers to bring you the best products, which means our shipping process is a little different from traditional retail. Please read our shipping policy carefully to understand how your order will be processed and delivered.

Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive1 another notification when your order has shipped. Please note that processing time can sometimes extend during peak seasons or holidays.

 

Estimated Shipping Times

Because we source products from multiple suppliers globally, shipping times can vary depending on the product and your location.

  • Standard Shipping: Our estimated delivery time for most products is 7-15 business days from the date of shipment.
  • International Shipping: For international orders, delivery can take 10-20 business days or occasionally longer (up to 30 business days) due to customs processing in the destination country.

Please note that these are estimated times. Delays can occasionally occur due to factors outside our control, such as customs procedures, postal delays, or unforeseen logistical issues. We appreciate your patience!

Shipping Costs

Shipping costs will be calculated and displayed at checkout. We may offer free shipping promotions from time to time, which will be clearly advertised on our website.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track your order's2 progress. Please allow 24-48 hours for the tracking information3 to become active. If you don't receive a tracking number within 5 business days of placing your order, please contact us at 66.abdeel@gmail.com.

 

Multiple Shipments

Since we work with multiple suppliers, if you order several items, they might be shipped separately and arrive at different times. Don't worry if one package arrives before another – the rest of your order is likely still on its way!

Customs, Duties, and Taxes

We are responsible for any customs and taxes applied to your order. All fees imposed during or after shipping4 are the responsibility of the customer (tariffs, taxes, etc.). We recommend checking with your5 local customs office for more information regarding potential charges.

 

Damaged or Lost Orders

If you receive your order damaged, please contact us immediately at 66.abdeel@gmail.com with your order number and a photo of the item's condition. We address these on a case-by-case basis but will do our best6 to find a satisfactory solution.

 

If your order has not arrived within the estimated delivery time frame and the tracking information isn't updating, please contact us at [Your Customer Service Email Address] so we can investigate.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delivered to incorrect addresses7 provided by the customer. If you realize you've made an error in your address, please contact us as soon as possible at 66.abdeel@gmail.com. We will do our best to amend it before the order is shipped, but this is not guaranteed.

 

Questions?

If you have any questions about our shipping policy, please don't hesitate to contact our customer support team at 66.abdeel@gmail.com. We're here to help you rediscover your radiance!